Terms and Conditions

Ordering

It couldn't be easier to make a purchase from Carrie's Card's. Have a look through my website and if you wish to order an item, click on the corresponding add to basket icon. You can amend or cancel your order at any point until payment details have been entered.

Once you have placed an order with Carrie's Card's you will receive an automated confirmation e-mail of your order. You have 24 hours from receipt of this e-mail in which to cancel your order, should you choose to do so. After this time cancellations cannot be made without being charged.

Personalisation
When placing an order with personalisation, please ensure that you have checked over the details before completing your order. Greetings cards will be made from your order and therefore we cannot accept liability for spelling mistakes.


Bespoke Designs
At Carrie's Card's I am always working on new designs and love to make cards as individual and personal as possible. If you wish to work with me on a new design for your card then don't hesitate to contact us with your ideas and requirements.

Minimum Order
There is no minimum order value, you can order as many or as few items as you require. At Carrie's Card's, no order is too small. If you wish to order a single card just add it to your shopping basket. However, be aware that orders over £6.00 which are sent by first class post attract free postage.

Delivery Information

Orders for greetings cards aim to be dispatched within 3 working days. If for any reason there will be a delay with an order we will contact you immediately. If you need your order any sooner than we have quoted you, feel free to contact us and we will do our best to meet your needs.

Orders will only be dispatched once payment has been received in full.

Orders are dispatched using Royal Mail first class post. We carefully package all items to ensure that they arrive in pristine condition. However Carrie's Cards cannot accept liability for items lost, damaged or delayed whilst in transit.

Postage Costs
There is a fixed cost of £0.35 to all orders , with an additional 20-25p for each card ordered, depending on the size of card, and the type of packaging required (some cards due to their embellishments required more protection in the post). Orders over £6.00 are delivered free of charge. .



Returns & Refunds

If you are not completely satisfied with your order then please e-mail me immediately. Returns must be made within 7 days of receipt and in original condition (still sealed in plastic wrapping) for a refund. We advise that you retain proof of postage until we receive the item(s). Unfortunately we cannot offer refunds on personalised items unless a mistake has been made on our part. Refunds will be made via PayPal.


Product Description

As every card is made by hand, there may be slight differences in each one.

Inserts
All cards have a proper insert inside the card. The greeting inside will be listed with the card information. Most cards can have a personalised insert, but due to a cards design this is not possible on all cards. If personalisation is not possible on a card it will be stated with the cards information.

Safety
Some of my cards contain small parts that may be dangerous to babies and small children.


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